Energy Affordability & Low-Income Customer Discounts

Illustration of a worried customer beside a utility bill marked "Past Due," totaling $487.92 with a 12-month cost chart trending sharply upward.

By Geoff Lubbock Used and Useful Meets Energy Affordability When utilities offer special discounts to low-income customers, critics sometimes ask: Isn’t that unfair “discrimination”? Or, more legalistically: Doesn’t the “used and useful” rule mean everyone has to pay the same cost-based rate? Short answer: no. Modern low-income electric and gas discounts are not only lawful, they fit neatly within […]